KPIs

Unit GRI Standards 2014  2015 20161
Employee Health and Safety
Occupational accidents Number 403-2 1,005 888 927
Lost time days Days 403-2 28,244 28,660 29,532
Frequency rate Rate 403-2 27.85 25.32 27.02
Severity rate Number 403-2 0.89 0.86 0.89
Number of incidents Number 403-2 38,379 29,040 30,591
Absenteeism (% of total working hours) % 403-2 6.57 6.85 7.61
Frequency rate for interims Number 403-2 n/a 30.09 18.19
Blameworthy road traffic incidents (per 100.000km) Number 403-2 n/a n/a 0.01682
Blameworthy road traffic incidents as % of total road traffic incidents % 403-2 n/a n/a 62%
Employee training and talent development
Total formal training hours Hours 404-2 150,478 138,935 133,026
Formal training hours / employee Hours /headcount 404-2 5.6 5.9 5.2
Total informal training hours Hours 404-2 270,094 189,649 323,138
Informal training hours / employee Hours /headcount 404-2 10.1 8.1 12.7
Total leadership training hours Hours   1,884 2,357 27,034
“Recognizing Experience” program Number of participants   362 248 223
Ethics and diversity
% of women % 405 33.7 33.3 32.6
% of men % 405 66.3 66.7 67.4
% of women in mngt position % 405 n/a n/a 27.4
# of ethical breaches (registered complaints) Number   n/a 12 16
Social dialogue
Employer Attractiveness (Randstad ranking) %
Position
  79%
9th
79%
8th
82%
9th
Average number of strike days per 1,000 employees # n/a 1.49 pending pending

1 Change of Scope : Including absorbed subsidiaries