KPIs

Unit GRI Standards 2014  2015 2016   
Continuity of our business
Turnover Mio EUR 201-1 2,464.7 2,433.7 2,425.2
EBIT Mio EUR 201-1 480.2 466.1 496.5
Employee engagement & wellbeing
Employee Stress score n/a - - 3.43
Employee Engagement score n/a - - 4.93
Customer satisfaction
Customer satisfaction score 102-43,44 88 88 88