Our ambition is to embed sustainability in our corporate processes and culture to achieve our mission statement of ‘sustainable growth’ and become recognized by our stakeholders (customers, shareholders, government, employees, suppliers, trade unions, NGO’s) as being a strong ‘corporate responsible’ company.

As a major company in society, we also must set the example and we want our customers to know that their letters and parcels are sent in a responsible way.

Based on our stakeholder consultation and materiality assessment, we have defined our CSR strategy around three main pillars:

  • People: we care about our employees and we engage them with sustainability.
  • Planet: we strive to reduce our impact on the environment.
  • Proximity: we are close to the society.

These pillars are closely linked to the new United Nations Sustainable Development Goals (SDGs), which bpost aims to implement. Through our CSR strategy and underlying programs we pledge to make sustainable development - within the SDG framework - an integral and essential part of our own core business, operations, budgets and projects.

For each of these pillars, we have defined relevant topics on which we will focus: